Toolbox Tech – by Brian Otten
The pandemic has disrupted nearly every aspect of the global supply chain, and now scarcity and increased demand are driving up prices. Analysts have blamed everything from just-in-time inventory replenishment practices to labor shortages, shutdowns, woefully wrong shipping predictions, outdated infrastructure, and consumer behavior. Meanwhile, consumers have higher expectations than ever — in terms of speed and accuracy and the overall customer experience.
Joe Vernon of software engineering firm EPAM recently shared, intelligent automation (IA) will also be vital in helping leading retailers and consumer packaged goods (CPG) brands become more accurate and agile to overcome supply chain challenges.
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