We turn our passion for understanding people into inspired strategy, breakthrough products, and compelling brand and employee experiences that help retailers outpace competitors.
Retail & Distribution
WON THE 2019 ADOBE EXPERIENCE MAKER AWARD FOR HILTI’S CAMPAIGN MANAGEMENT PLATFORM DEVELOPED BY EPAM
18+
ACCELERATORS FOR IMPLEMENTING LEADING COMMERCE PLATFORMS
NAMED PRODUCT CHALLENGER IN 2018 ISG PROVIDER LENS™ QUADRANT REPORT FOR IOT SERVICES IN RETAIL
CUSTOMER SOLUTIONS
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LEARN MOREEnhanced New Era’s global B2C presence with SAP Commerce Cloud, launching three regional sites in just 14 months, and designed a self-service B2B site and 3D cap builder to enable a transformative B2B2C customer experience
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LEARN MORECreated an AI-powered conversational commerce interface (CCI) that could seamlessly respond to various message types, including customer questions from sources ranging from Echo devices to Facebook Messenger for Edmunds
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ONE OF THE WORLD’S LARGEST HOME BUILDERSLEARN MOREBuilt Cherry Blossom, a pop-up retail experience, to explore future concepts for the connected and sustainable home, delivering new means for homeowners to explore features, arrange and visualize spaces, and understand the implications of their design and equipment decisions
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LEARN MOREDeveloped a prototype immersive experience in Reebok’s retail flagship in Boston featuring advanced interactive technology and relevant programming that guides customers through a series of prompts and ultimately provides a tailored recommendation for a running shoe
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LEARN MOREDelivered an ADAM DAM solution for centralized asset storage, management and distribution across Metro’s 26 regions, increasing operational efficiency and enhancing collaboration across the entire global content management infrastructure
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LEARN MOREPartnered with Jamba Juice to design a holistic future state vision for the chain, focusing on how the menu, service, store design and digital experience could blend together to impact consumer perceptions and future growth
WHAT WE DO
B2B, B2C, B2B2C & Headless Commerce
UX Design & Personalization
Human-Centered Customer & Employee Experience Strategy
Order Management & Inventory Management
Supply Chain & Channel Integration
Mobile Solutions, In-Store Digital & Point of Sale
Payments & Loyalty Programs
Digital Marketing & Content Management
Space Design
Brand Strategy & Design
SolutionsHub
Explore our enterprise software products, open source solutions and accelerators for the retail industry featured on EPAM SolutionsHub.
WHO WE SERVE
Global, Regional & Local Retailers
Online Retail Brands
Consumer Goods Manufacturers & Distributors
B2B Consumer Providers
Online Marketplaces
Retail Software Providers
HEAR FROM OUR CUSTOMERS
In an age where businesses cannot tolerate lengthy, scope-changing technology projects, EPAM quickly established themselves as the standout partner for us to tackle this ambitious initiative. Whilst this project represents a great milestone for our brand, we are just getting started and are already focused on expanding the platform’s reach. We look to EPAM to continue to partner with us every step of the way.”
Lorenz Gan
Global Vice President, IT, New Era Cap
HEAR FROM OUR CUSTOMERS
“I expected transformational innovation from EPAM Continuum, having worked with them previously at another organization. For Jamba, the stakes were even higher. We needed to understand consumer values, pave a path to greater relevance and differentiation, and prepare for a possible acquisition. This work helped us visualize a new brand experience and socialize it with our cross-functional teams, agency partners, and ultimately Focus Brands, who acquired us a few months later.”
Claudia Schaefer
CMO, Jamba Juice
HEAR FROM OUR CUSTOMERS
"The Global Hilti Digital Team embarked on a journey to improve our email marketing platform to drive engagement with our customers and this award further supports that we are headed in the right direction. We are beyond excited to win this award and share this accomplishment with EPAM."
Ebony Hunt
Global Digital Program Manager, Hilti Corporation
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BlogThe Rebirth of Retail: What Retail Should Expect When Expecting the End of Lockdown
Retail will return after the lockdown, but it will rather different this time. This piece considers the comeback in the context of people, platforms, processes, partners and places.
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BlogRebuilding Our Broken Supply Chains
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BlogAn Open Letter to Restaurant Owners
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Podcast
Joanne Chang on Designing a Delicious Customer Experience
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BlogThree Elements to Consider Before Going Frictionless
In order to make your company’s transition successful, you need to consider three strategic factors—culture, technology, and behavior—before, during, and after going frictionless.
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Customer Storyiluminage: Skin Smoothing Laser
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PodcastThe Resonance Test 41: David Rose
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