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EPAM Launches DIAL, A Unified Generative AI Orchestration Platform

Press Release

EPAM Launches DIAL, A Unified Generative AI Orchestration Platform

DIAL Platform enables enterprises to accelerate experimentation and innovation across public and proprietary LLMs, AI-native Applications and Custom Add-ons

NEWTOWN, PA., USA, August 1, 2023 – EPAM Systems, Inc.(NYSE: EPAM), a leading digital transformation services and product engineering company, today announced the launch of its AI-powered DIAL Orchestration Platform (Deterministic Integrator of Applications and LLMs), which merges the power of Large Language Models (LLMs) with deterministic code — offering a secure, scalable, and customizable AI workbench to streamline and enhance AI-driven business solutions.

Produced by EPAM’s Reliable AI Lab (RAIL), DIAL helps enterprises speed their experimentation and innovation efforts across an extensive range of LLMs, AI-native Applications and Custom Add-ons as well as provides a practical approach for engineering business solutions with reliable AI capabilities.

The DIAL Platform offers a unified user interface, empowering businesses to leverage a spectrum of public and proprietary LLMs, Add-ons, APIs, Datastores and Business Applications. This integration promotes the development of novel enterprise assets that co-exist seamlessly with an organization's existing workflows.

Moreover, Applications and Add-ons can be implemented through diverse approaches, encompassing LangChain, LLamaIndex, Semantic Kernel or custom code — all within an integrated, secure and scalable framework. The DIAL Platform aggregates multi-cloud assets libraries including components, routing, rate-limiting software, monitoring tools, load-balancing solutions and deployment scripts. This extensive, curated toolkit supports a wide range of business use cases and integration scenarios and offers approaches to significantly optimize the consumption of external LLMs.

“Since 2021, we have experimented with thousands of AI use cases, helping EPAM and our customers to identify and adopt Generative AI scenarios to power business transformation initiatives,” said Elaina Shekhter, Chief Marketing & Strategy Officer at EPAM. “The learnings from these efforts have led us to design and engineer a platform that accelerates the cost-effective development, reliability testing and operations of AI-embedded business applications.”

“RAIL, as part of EPAM’s broader R&D initiatives, concentrates on creating accelerators and components that encompass a full scope of advanced technologies, including Generative AI. These are designed to expedite the implementation of enterprise-scale solutions, embodying our commitment to innovation and our vision for a transformative future, driven by cutting-edge technology,” added Ilya Gorelik, Head of EPAM’s RAIL Lab.

In keeping with EPAM's long-standing commitment to Open Source, portions of DIAL will be released under an Apache 2.0 licensing scheme as part of its launch. This initiative encourages responsible use, community innovation and the adoption of responsible AI enterprise standards within the industry.

To learn more about EPAM’s AI-powered DIAL Orchestration Platform, visit

To learn more about EPAM’s advanced AI solutions and advisory capabilities, visit

About EPAM Systems

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.

Selected by Newsweek as a 2021, 2022 and 2023 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.

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Forward-Looking Statement

This press release includes estimates and statements which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events that may not prove to be accurate. Our estimates and forward-looking statements are mainly based on our current expectations and estimates of future events and trends, which affect or may affect our business and operations. These statements may include words such as "may," "will," "should," "believe," "expect," "anticipate," "intend," "plan," "estimate" or similar expressions. Those future events and trends may relate to, among other things, developments relating to the war in Ukraine and escalation of the war in the surrounding region, political and civil unrest or military action in the geographies where we conduct business and operate, difficult conditions in global capital markets, foreign exchange markets and the broader economy, and the effect that these events may have on our revenues, operations, access to capital, and profitability. Other factors that could cause actual results to differ materially from those expressed or implied include general economic conditions, the risk factors discussed in the Company’s most recent Annual Report on Form 10-K and the factors discussed in the Company’s Quarterly Reports on Form 10-Q, particularly under the headings "Management’s Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors" and other filings with the Securities and Exchange Commission. Although we believe that these estimates and forward-looking statements are based upon reasonable assumptions, they are subject to several risks and uncertainties and are made based on information currently available to us. EPAM undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.