People Operations Specialist Remote Hybrid postion in Guadalajara, Jalisco

Responsibilities

• Be an essential point of contact for all escalations and concerns relating to US Background Investigations
• Partner with our external background screening administrators to execute background checks for newcomers and existing employees
• Review BGC results, identify gaps, and follow up with employees, managers, and other stakeholders with appropriate and timely updates
• Accurately process data from official documentation, forms, service tickets, and applicant apps
• Responsible for executing the end-to-end I-9 verification process to ensure internal and regulatory compliance
• Support additional programs related to an employee's eligibility to work
• Responsible for audit support to our internal stakeholders, compiling documents, and ensuring accuracy
• Prioritize BGC requests/applications according to urgency and complexity

Requirements

• Minimum of 3 years experience in Background Investigations or HR-related field
• An understanding of risk management and security practices
• Skilled in data handling and using Microsoft Office Suite, particularly Outlook and Excel
• An ability to work in a fast-paced, high-demand environment while ensuring a high-quality candidate experience
• Experience with the protection of confidential or sensitive materials and data
• Ability to communicate with all levels of employees, external clients, and candidates effectively
• Strong attention to detail and ability to adapt easily to changing case volumes and types

Nice to have

• I-9, Employment Eligibility Verification experience
• Knowledge of US HR functions, policies, and practices
• Bachelor's Degree in HR, Business, or a similar field

We Offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
• Monthly non-taxable amount for the electricity and internet bills

Conditions

• By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy