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Agentic Readiness Assessment

Unlock Agentforce and MCP readiness at org scale

This structured offering is ideal for organizations with multiple Salesforce clouds preparing to deploy AI agents. It assesses whether your Salesforce org can support Agentforce or MCP-based AI agents — and exactly what to fix before you start.

Instead of a single architect working through a discovery process alone, EPAM deploys ten specialist AI auditors that run concurrently across every major Salesforce product domain — Sales, Service, Data Cloud, Agentforce, MuleSoft, Marketing, Industries, Commerce and Core Platform.

Each specialist digs deep into its own domain in parallel, so you get comprehensive, product-specific findings in days, not weeks. We then connect the dots across all ten domains — surfacing the cross-product opportunities and gaps that no single specialist review could ever see alone.

The result: a fast, clear final report with a scored baseline of your org's AI readiness — giving leadership the evidence they need to move forward with confidence, and your teams a concrete, actionable roadmap to unlock Agentforce and MCP at scale.

Core Focus Areas

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Automated Scan
Compress weeks of architect discovery into an automated org scan, providing source-level evidence for every finding
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Upfront Verdict
AI compatibility scored across 7 dimensions, with hard-stop security and compliance flags surfaced upfront – providing an immediate GO / HYBRID / NO-GO verdict.
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Intelligent Process Mapping
We cluster, rank and map business processes to agentic effort bands in native language, with BEFORE vs AFTER state
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Coherence Gap Analysis
Cross-cloud identity and coherence gaps are identified before delivery starts — pre-emptively avoiding major program derailment issues.
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Quick Wins
Quickly pinpoint the key actions you can implement to jump-start your agentic journey.
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Business Case
Leave with a prioritized 90-day backlog and a board-ready business case in your industry's vocabulary.

OUR CLIENT SOLUTIONS

Unlocking £1M+ a Year with Agentforce for a Leading UK Financial Institution

EPAM assessed a leading UK financial institution's Salesforce estate for Agentforce readiness, confirming it was agent-ready with no architectural blockers and no re-platforming required. Modeling 20 near-term sales processes bottom-up from real handling times, we showed that agentic automation could remove around £1M in manual run cost a year — with one relationship-manager workflow alone releasing £300k and cutting 68% of its handling time. A phased roadmap with payback in months gave leadership a de-risked, board-ready case to invest.

Our Capabilities

  • Salesforce Agentforce 360

  • Salesforce Data 360

  • Headless 360

  • Slack

  • MuleSoft

  • Agentforce Revenue Management

  • Salesforce Industry Clouds

Partnerships

 

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