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Future Possibilities: Connecting Communities at MACH Speed | ContentCon2023

Future Possibilities: Connecting Communities at MACH Speed | ContentCon2023

Watch our recent keynote from ContentCon 2023, hosted by EPAM with Metrolinx CIO Uma Gopinath and digital transformation leaders Reisha Khan-Turpin and Olimpiu Metiu. Learn firsthand how this award-winning team reimagined a personalized customer experience and improved efficiency with a “build once, benefit continuously” approach.

Key takeaways:

  • Explore Metrolinx's MACH-based digital platform, a game-changer for multi-channel communication, cost reduction and increased efficiency.
  • Delve into the winning combination: innovative design, lean agile methodologies and strategic collaboration that fueled Metrolinx's transformation.

Ready to level up your customer experience with omnichannel personalization? Visit our Contentstack partnership page to learn more.

Meet the Speakers

Uma Gopinath

CIO, Metrolinx

in Connect

Uma Gopinath is an experienced technology and operations leader with 30+ years of expertise driving strategic initiatives and delivering high-impact technology solutions to drive business growth. A strong advocate for diversity and inclusion, she is known for building diverse teams to drive exceptional outcomes.

Reisha Khan-Turpin

Director, Digital  Development & Delivery, Metrolinx

in Connect

Reisha Khan Turpin is a dynamic and results-driven technology professional with a strong background of executing digital strategy in an agile manner to drive real business value. She has over 18 years of experience leveraging these skills as a collaborator, building cross-functional teams to achieve shared outcomes by curating a culture where everyone thrives!

Olimpiu Metiu

Director, Enterprise Systems Engineering, Metrolinx

in Connect

Olimpiu Metiu is a pragmatic and innovative technology leader and entrepreneur with decades of industry experience. He was instrumental in designing and building many of Canada's most well-known digital properties.

Rob Burke - (Moderator)

Director, Account Management, EPAM

in Connect

Rob partners with EPAM's clients in Canada on digital product engineering and data and automation engagements. Currently based in Toronto with over a decade of account and bizdev experience, and a passion for (and graduate degree in) machine learning.


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