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The Digital Insurance Paradox

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FinTech Alliance – by Balazs Fejes

The Digital Insurance Paradox

When It Comes to Digital Insurance Experiences, Executive and Customer Perceptions Are Wildly Different. Here’s How to Align Them.

Balazs Fejes, President, EU & APAC Markets, EPAM Systems, Inc. explores why in EPAM’s latest blog.

Digital transformation. Most insurance executives say they are obsessed with the idea.

So why have their digital investments failed to win customers and put them ahead of the competition? New research reveals that poor user experiences are to blame.

To read the full article, click here.

To read EPAM’s full Insurance: The Digital Paradox Report, click here